Beyond Automation: A Framework for Supporting Cooperation
نویسندگان
چکیده
This paper concentrates on opportunities to support cooperation processes by means of information technology (IT). Cooperation in an organizational context grounds on communication. We describe a layer framework for cooperation adapted from the framework developed by Malone/Crowston. This approach describes the relationships between coordination, cooperation, communication and communication media in a top-down manner. Beyond automation we propose a method of supporting cooperation by supplying employees with a toolbox of appropriate communication media which will improve communication and, thereby, indirectly contribute to cooperation. The paper concludes with an example of the initiation of a cooperation process which, in our view, requires functionalities not supported by existing communication media.
منابع مشابه
A dynamic model of interaction between reliance on automation and cooperation in multi-operator multi-automation situations
Flow management systems such as supply chain (SC) systems involve multiple operators managing elements of automation. The success of such multi-operator multi-automation systems depends not only on individual operator’s appropriate use of automation, but also on cooperation between operators. Inappropriate reliance on automation may be a critical factor hindering cooperation and sharing automat...
متن کاملKnowledge Flows Automation and Designing a Knowledge Management Framework for Educational Organizations
One of an important factor in the success of organizations is the efficiency of knowledge flow. The knowledge flow is a comprehensive concept and in recent studies of organizational analysis broadly considered in the areas of strategic management, organizational analysis and economics. In this paper, we consider knowledge flows from an Information Technology (IT) viewpoint. We usually have tw...
متن کاملInternational Convention on the Rights of Persons with Disability: Disability Inclusive Development and International Development Cooperation
The adoption of the International Convention on the Rights of Persons with Disabilities is a historical momentum for disabled persons and their associates, as well as ODA workers in the development cooperation field all over the world. For the last two decades, persons with disabilities, their associates and professionals working in this field have promoted their human rights, equality, nondisc...
متن کاملDesigning Cooperating Agents for Office Automation
Office automation requires controlled coordination between information management and collaborative problem solving. Often, this entails the cooperation of agents executing diverse tasks in an office environment. Designing cooperating agents for office automation, however, is non-trivial: issues such as agent heterogeneity, communication protocols, context sensitivity, task coordination, and co...
متن کاملAn Example for BeSpaceD and its Use for Decision Support in Industrial Automation
We describe our formal methods-based spatial reasoning framework BeSpaceD and its application in decision support for industrial automation. In particular we are supporting analysis and decisions based on formal models for industrial plant and mining operations. BeSpaceD is a framework for deciding geometric and topological properties of spatio-temporal models. We present an example and report ...
متن کامل